Performance measurement for world class manufacturing : a model for American companies
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| Format: | Book |
| Language: | English |
| Published: |
New York :
Productivity Press ,
c1991
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| Subjects: | |
| Online Access: | Publisher description |
Table of Contents:
- 1. World class manufacturing and the need for new performance measures
- 2. Characteristics of the new performance measures
- 3. Shortcomings of traditional management accounting
- 4. Measurement of delivery performance and customer service
- 5. Measurement of process time
- 6. Measurement of production flexibility
- 7. Measurement of quality performance
- 8. Financial performance measures
- 9. Measuring social issues
- 10. Establishing performance targets
- 11. Producing the new performance measures
- 12. Alternative cost and management accounting techniques