Communicating for results : a guide for business and the professions

Bibliographic Details
Main Author: Hamilton, Cheryl (Author)
Format: Book
Language:English
Published: Belmont, CA : Thomson/Wadsworth , c2008
Edition:8th ed
Subjects:
Online Access:Table of contents only
Table of Contents:
  • 1. The communication process: an introduction
  • 2. Organizational communication
  • 3. Improving interpersonal relationships
  • 4. Effective listening
  • 5. Nonverbal communication in the organization
  • 6. Overcoming obstacles to communication in organizations
  • 7. Basic information for all types of interviews
  • 8. The employment interview
  • 9. Small-group communication and problem solving
  • 10. Participation and leadership in teams
  • 11. Informative presentations
  • 12. Researching, supporting, and delivering your ideas
  • 13. Professional visual aids
  • 14. Persuasive presentations: individual or team