Effective communication for colleges

Bibliographic Details
Main Authors: Brantley, Clarice Pennebaker (Author), Miller, Michele Goulet (Author)
Format: Book
Language:English
Published: Massachusetts : Thomson South Western , c2008
Edition:11th ed
Subjects:
Table of Contents:
  • 1. Partners for effective communication
  • 2. The six cs of effective messages
  • 3. The communication by objectives approach
  • 4. Communication and technology
  • 5. Good news and neutral news messages
  • 6. Bad news messages
  • 7. Persuasive messages
  • 8. Job searches, resume and cover letter
  • 9. Applications, interviews and follow up messages
  • 10. Visuals and presentations
  • 11. Reports, proposals and instruction for the workplace