http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
x, 398 p. : ill. (some col.) ; 28 cm.
1. Partners for effective communication -- 2. The six cs of effective messages -- 3. The communication by objectives approach -- 4. Communication and technology -- 5. Good news and neutral news messages -- 6. Bad news messages -- 7. Persuasive messages -- 8. Job searches, resume and cover letter -- 9. Applications, interviews and follow up messages -- 10. Visuals and presentations -- 11. Reports, proposals and instruction for the workplace
Clarice Pennebaker Brantley, Michele Goulet Miller
Includes bibliographical references and index