ISO 9000:2000 in focus [

This video programme features two international case studies. They are NCR Financial Solutions Group Ltd (UK) and TRW Aeronautical Systems Australia Ltd. Each case study company describes examples of their continuous improvement achievements and activities. The programme connects these activities wi...

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Bibliographic Details
Main Author: Murray, Ferguson (Author)
Corporate Author: Nicholas and Smith
Format: Video
Language:English
Published: Australia : Nicholas and Smith , 2000
Subjects:
Description
Summary:This video programme features two international case studies. They are NCR Financial Solutions Group Ltd (UK) and TRW Aeronautical Systems Australia Ltd. Each case study company describes examples of their continuous improvement achievements and activities. The programme connects these activities with the structure and intent of ISO 9001:2000, focusing on the key enhancements within the standard. The video also covers the applicatiopn of the process approach and continual improvement in a quality management system
Physical Description:1 videodisc (20 min.) : sd., col. ; 4 3/4 in. 1 CD ROM (4 3/4 in.)
Format:DVD Drive
Production Credits:Directed and edited, Murray Ferguson ; writer and producer Nicholas and Smith