Handbook of usability testing : how to plan, design, and conduct effective tests

Bibliographic Details
Main Authors: Rubin, Jeffrey , 1949- (Author), Chisnell, Dana (Author)
Format: Book
Language:English
Published: Indianapolis, India : Wiley Publishing , c2008
Edition:2nd edition
Subjects:
Online Access:Table of Contents
Table of Contents:
  • 1. What makes something usable?
  • 2. What is usability testing?
  • 3. When should you test?
  • 4. Skills for test moderators
  • 5. Develop the test plan
  • 6. Set up a testing environment
  • 7. Find and select participants
  • 8. Prepare test materials
  • 9. Conduct the test sessions
  • 10. Debrief the participant and observers
  • 11. Analyze data and observations
  • 12. Report findings and recommendations
  • 13. Variations on the basic method
  • 14. Expanding from usability testing to designing the user experience