APA (7th ed.) Citation

Crum, C., & Palmatier, G. E. (2003). Demand management best practices: Process, principles and collaboration. J. Ross Publishing.

Chicago Style (17th ed.) Citation

Crum, Colleen, and George E. Palmatier. Demand Management Best Practices: Process, Principles and Collaboration. Boca Raton, FL: J. Ross Publishing, 2003.

MLA (9th ed.) Citation

Crum, Colleen, and George E. Palmatier. Demand Management Best Practices: Process, Principles and Collaboration. J. Ross Publishing, 2003.