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| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000059123 |
| 008 |
081022s2007 us eng |
| 020 |
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|a 0954804554 (pbk.)
|
| 020 |
|
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|a 9780954804558 (pbk.)
|
| 090 |
0 |
0 |
|a HF5415.5
|b R88 2007
|
| 100 |
1 |
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|a Rowson, Pauline
|e author
|
| 245 |
1 |
0 |
|a Are your customers being served?
|b how to boost profits by delivering exceptional customer service
|c Pauline Rowson
|
| 260 |
|
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|a Hayling Island
|b Rowmark
|c c2007
|
| 300 |
|
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|a 126 p.
|b ill.
|c 20cm
|
| 650 |
|
0 |
|a Customer relations
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| 650 |
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0 |
|a Customer services
|
| 999 |
|
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|a 1000120596
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|