http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
how to motivate your people, deal with difficult issues and achieve tangible results
1. Overview -- 2. Guiding principles of managing people in government overall philosophy -- 3. Strategies and tactics for managing government employees -- 4. Dealing with difficult people -- 5. Performance management -- 6. Rewards and recognition -- 7. Attendance management -- 8. Labor relations -- 9. Equal employment opportunity
Includes bibliographical references (p. 211-214) and index