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081021s2008 cau eng |
| 020 |
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|a 0787998311
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| 020 |
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|a 9780787998318 (hbk.)
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| 090 |
0 |
0 |
|a JK468.T67
|b K44 2008
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| 100 |
1 |
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|a Keehley, Patricia
|d 1955-
|e author
|
| 245 |
1 |
0 |
|a Benchmarking in the public and nonprofit sectors
|b best practices for achieving performance breakthroughs
|c Patricia Keehley, Neil N. Abercrombie
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| 250 |
|
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|a 2nd ed
|
| 260 |
|
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|a San Francisco, California
|b Jossey-Bass
|c c2008
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| 300 |
|
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|a xiv, 241 p.
|b ill.
|c 25 cm
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| 650 |
|
0 |
|a Benchmarking (Management)
|z United States
|
| 650 |
|
0 |
|a Total quality management in government
|z United States
|
| 700 |
1 |
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|a Abercrombie, Neil N.
|e author
|
| 999 |
|
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|a 1000120417
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|