Benchmarking in the public and nonprofit sectors best practices for achieving performance breakthroughs

Bibliographic Details
Main Authors: Keehley, Patricia 1955- (Author), Abercrombie, Neil N. (Author)
Format: Book
Language:English
Published: San Francisco, California Jossey-Bass c2008
Edition:2nd ed
Subjects:
Description
Physical Description:xiv, 241 p. ill. 25 cm
ISBN:0787998311
9780787998318 (hbk.)