The virtual reference handbook interview and information delivery techniques for the chat and E-mail environments

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The virtual reference handbook interview and information delivery techniques for the chat and E-mail environments

Bibliographic Details
Main Author:	Kovacs, Diane K. (Diane Kaye) 1962- (Author)
Format:	Book
Language:	English
Published:	London Facet 2007
Subjects:	Electronic reference services (Libraries)
Online Access:	Table of contents only

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