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| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000058580 |
| 008 |
090225s2007 enk eng |
| 020 |
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|a 1856046265
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| 020 |
|
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|a 9781856046268
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| 090 |
0 |
0 |
|a Z711.45
|b .K69 2007
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| 100 |
1 |
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|a Kovacs, Diane K.
|q (Diane Kaye)
|d 1962-
|e author
|
| 245 |
1 |
4 |
|a The virtual reference handbook
|b interview and information delivery techniques for the chat and E-mail environments
|c Diane K. Kovacs
|
| 260 |
|
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|a London
|b Facet
|c 2007
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| 300 |
|
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|a xvii, 132 p.
|c 23 cm
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| 650 |
|
0 |
|a Electronic reference services (Libraries)
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| 856 |
4 |
1 |
|3 Table of contents only
|u http://www.loc.gov/catdir/toc/ecip073/2006035099.html
|
| 999 |
|
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|a 1000120226
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|