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00000cam a2200000 7i4500 |
| 001 |
0000058094 |
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20090512093000.0 |
| 008 |
080602s2006 my eng |
| 020 |
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|a 983364497X
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| 090 |
0 |
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|a HD62.15
|b .R674 2006
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| 100 |
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|a Roslina Ab. Wahid ,
|e author
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| 245 |
1 |
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|a Quality management :
|b principles, systems and tools
|c Roslina Ab. Wahid
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| 260 |
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|a Shah Alam, Selangor :
|b University Publication Centre, University Teknologi MARA ,
|c 2006
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| 300 |
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|a 140 p. :
|b ill. ;
|c 23 cm.
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| 504 |
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|a Includes bibliographical references (p. [135]-136) and index
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| 505 |
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|a 1. Introduction to quality -- 2. Quality management gurus -- 3. Total quality management (TQM) -- 4. Quality tools and techniques -- 5. Managing total quality in organizations -- 6. Quality systems, audit and awards -- 7. Quality design -- 8. Quality of conformance -- 9. Quality of performance
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| 650 |
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0 |
|a Total quality management
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| 999 |
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|a 1000118200
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
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