Understanding services management integrating marketing, organisational behaviour, operations and human resource management

Bibliographic Details
Main Authors: Barnes, James G. 1940- (Author), Glynn, William J. (Author)
Format: Book
Language:English
Published: New Delhi, India Prentice-hall of india c1995
Subjects:
Description
Physical Description:xxvi, 485 p. ill. 24 cm
ISBN:9788120329355