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00000cam a2200000 7i4500 |
| 001 |
0000057351 |
| 008 |
090101s2008 mau eng |
| 020 |
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|a 0618641807 (pbk.)
|
| 020 |
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|a 9780618641802 (pbk.)
|
| 090 |
0 |
0 |
|a HD9980.5
|b .F544 2008
|
| 100 |
1 |
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|a Fisk, Raymond P.
|e author
|
| 245 |
1 |
0 |
|a Interactive services marketing
|c Raymond P. Fisk, Stephen J. Grove, Joby John
|
| 250 |
|
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|a 3rd ed
|
| 260 |
|
|
|a Boston
|b Houghton Mifflin
|c c2008
|
| 300 |
|
|
|a xxiv, 276 p.
|b ill.
|c 26 cm
|
| 650 |
|
0 |
|a Service industries
|x Management
|
| 650 |
|
0 |
|a Service industries
|x Marketing
|
| 700 |
1 |
|
|a Grove, Stephen J.
|q (Stephen John)
|d 1950-
|e author
|
| 700 |
1 |
|
|a John, Joby
|d 1957-
|e author
|
| 856 |
4 |
1 |
|3 Table of contents only
|u http://www.loc.gov/catdir/toc/fy0803/2007926147.html
|
| 999 |
|
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|a 1000117290
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|