rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Strengthening public service delivery
    sub title: forging ahead together
  name:
    name part: Jamaluddin Hj. Ahmad Damanhuri
    name part: Tan Sri
    role:
      role term: author
  name:
    name part: Malik Shah Hj. Mohd. Yusoff
    role:
      role term: author
  type of resource: text
  origin info:
    place:
      place term: eng
    place:
      place term: Kuala lumpur
    publisher: Institut Tadbiran Awam Negara
    date issued: 2005
    issuance: monographic
  physical description:
    form: print
    extent: xxii, 156 p. ; 23 cm.
  table of contents: 1. Strengthening public services delivery: forging ahead together -- 2. Unleashing the power of service delivery challenges and opportunity -- 3. Issues on values and ethics -- 4. Creating excellence in service delivery -- 5. Conventional problems and creative solutions -- 6. Managing for results: the role of the state, local government and private sector -- 7. Managing technology for service delivery -- 8. Managing relationships: building bridges, creating trust and moving together -- 9. Looking ahead and moving forward in strategy
  note: editors Jamaluddin Hj. Ahmad Dmanhuri, Tan Sri. Malek Shah Hj.Mohd. Yusoff
  subject:
    topic: Civil service
    geographic: Malaysia
  subject:
    topic: Public administration
    geographic: Malaysia
  identifier: 9789833109135
  identifier: 9833109136
  record info:
    record creation date: 080910
    record change date: 20080910093000.0
    record identifier: 0000056450