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00000cam a2200000 7i4500 |
| 001 |
0000056450 |
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20080910093000.0 |
| 008 |
080910s2005 my eng |
| 020 |
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|a 9789833109135
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| 020 |
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|a 9833109136
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| 090 |
0 |
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|a JQ1062.A58
|b S77 2005
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| 245 |
0 |
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|a Strengthening public service delivery :
|b forging ahead together
|c editors Jamaluddin Hj. Ahmad Dmanhuri, Tan Sri. Malek Shah Hj.Mohd. Yusoff
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| 260 |
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|a Kuala lumpur :
|b Institut Tadbiran Awam Negara ,
|c 2005
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| 300 |
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|a xxii, 156 p. ;
|c 23 cm.
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| 505 |
0 |
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|a 1. Strengthening public services delivery: forging ahead together -- 2. Unleashing the power of service delivery challenges and opportunity -- 3. Issues on values and ethics -- 4. Creating excellence in service delivery -- 5. Conventional problems and creative solutions -- 6. Managing for results: the role of the state, local government and private sector -- 7. Managing technology for service delivery -- 8. Managing relationships: building bridges, creating trust and moving together -- 9. Looking ahead and moving forward in strategy
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| 650 |
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0 |
|a Civil service
|z Malaysia
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| 650 |
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0 |
|a Public administration
|z Malaysia
|
| 700 |
0 |
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|a Jamaluddin Hj. Ahmad Damanhuri ,
|c Tan Sri ,
|e author
|
| 700 |
0 |
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|a Malik Shah Hj. Mohd. Yusoff ,
|e author
|
| 999 |
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|a 1000116072
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
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| 999 |
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|a 1000116073
|b Book
|c OPEN SHELF (30 DAYS)
|e Medical Campus
|