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00000cam a2200000 7i4500 |
| 001 |
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| 008 |
080117s2004 enk eng |
| 020 |
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|a 075065502X
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| 020 |
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|a 9780750655026
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| 090 |
0 |
0 |
|a HF5415.5
|b .B88 2004
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| 100 |
1 |
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|a Buttle, Francis
|e author
|
| 245 |
1 |
0 |
|a Customer relationship management
|b concepts and tools
|c Francis Buttle
|
| 260 |
|
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|a Oxford ;
|a Burlington, MA
|b Butterworth-Heinemann
|c 2004
|
| 300 |
|
|
|a xviii, 359 p.
|b ill.
|c 25 cm
|
| 650 |
|
0 |
|a Customer relations
|x Management
|
| 999 |
|
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|a 1000117082
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|
| 999 |
|
|
|a 1000117083
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|