Services marketing in Asia : managing people, technology, and strategy

Bibliographic Details
Main Authors: Lovelock, Christopher H. (Author), Keh, Hean Tat (Author), Lu, Xiongwen (Author), Wirtz, Jochen (Author)
Format: Book
Language:English
Published: Singapore : Pearson Education Asia , c2005
Edition:2nd ed
Subjects:
Description
Physical Description:xxiv, 696p. : ill. ; 26 cm.
Bibliography:Includes bibliographical references
ISBN:0131275372