Business communication : making connections in a digital world

Bibliographic Details
Main Authors: Lesikar, Raymond Vincent (Author), Flatley, Marie Elizabeth (Author), Rentz, Kathryn (Author)
Format: Book
Language:English
Published: New York : McGraw-Hill/Irwin , 2008
Edition:11th ed
Subjects:
Online Access:Table of contents only

MARC

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008 080116s2008 nyu eng
020 |a 0073050369 
020 |a 9780073050362 
090 0 0 |a HF5721   |b .L37 2008 
100 1 |a Lesikar, Raymond Vincent ,   |e author 
245 1 0 |a Business communication :   |b making connections in a digital world   |c Raymond V. Lesikar, Marie E. Flatley, Kathryn Rentz 
250 |a 11th ed 
260 |a New York :   |b McGraw-Hill/Irwin ,   |c 2008 
300 |a xxvii, 639 p. :   |b ill. ;   |c 29cm. 
504 |a Includes bibliographical references and index 
505 0 |a Pt. 1 Introduction -- 1. Communication in the workplace -- Pt. 2 Fundamentals of business writing -- 2. Adaptation and the selection of words -- 3. Construction of clear sentences and paragraphs -- 4. Writing for effect -- Pt. 3 Basic patterns of business messages -- 5. The writing process and an introduction to business messages -- 6. Directness in good-news and neutral messages -- 7. Indirectness in bad-news messages -- 8. Indirectness in persuasive messages -- 9. Strategies in the job-search process -- Pt. 4 Fundamentals of report writing -- 10. Basics of report writing - 11. Short reports and proposals -- 12. Long, formal reports -- 13. Graphics -- Pt. 5 Other forms of business communication -- 14. Informal oral communication -- 15. Public speaking and oral reporting -- Pt. 6 Cross-cultural communication, correctness, technology, research -- 16. Techniques of cross-cultural communication -- 17. Correctness of communication -- 18. Technology-enabled communication -- 19. Business research methods 
650 0 |a Business communication 
650 0 |a Commercial correspondence 
650 0 |a English language   |x Business English 
700 1 |a Flatley, Marie Elizabeth ,   |e author 
700 1 |a Rentz, Kathryn ,   |e author 
856 4 1 |3 Table of contents only   |u http://www.loc.gov/catdir/toc/ecip0618/2006024235.html 
999 |a 1000116100   |b Book   |c OPEN SHELF (30 DAYS)   |e Gong Badak Campus