Communicating in groups : building relationships for group effectiveness

Bibliographic Details
Main Author: Keyton, Joann (Author)
Format: Book
Language:English
Published: New York : Oxford University Press , c2006
Edition:3rd rev. ed
Subjects:
Online Access:Table of contents only
Table of Contents:
  • 1. The basics of group communication
  • 2. Your communication in groups
  • 3. Communication that structures
  • 4. Group tasks and activities
  • 5. Building group communication competence
  • 6. Building relationships in groups
  • 7. Solving problems and making decisions
  • 8. Assessing decision processes and implementing decisions
  • 9. Managing conflict in groups
  • 10. Providing leadership in groups
  • 11. Managing group meetings
  • 12. Making observations and giving feedback