Performance indicators in social care for older people

Bibliographic Details
Main Authors: Challis, David , 1948- (Author), Clarkson, Paul , 1965- (Author), Warburton, Raymond (Author)
Corporate Author: University of Kent at Canterbury . Personal Social Services Research Unit
Format: Book
Language:English
Published: Aldershot, England : Ashgate , c2006
Subjects:
Table of Contents:
  • 1. The emergence of performance review
  • 2. Indicators: performance and regulation
  • 3. Performance indicators
  • 4. The Cheshire study
  • 5. The performance indicator analytical framework
  • 6. Constructing and using indicators in practice
  • 7. Implementing performance measurement
  • 8. Conclusions