Internet marketing : strategy, implementation and practice

Bibliographic Details
Main Author: Chaffey, Dave , 1963- (Author)
Format: Book
Language:English
Published: Harlow, England : Financial Times/Prentice Hall , 2006
Edition:3rd ed
Subjects:
Table of Contents:
  • 1. An introduction to Internet marketing
  • 2. The Internet micro-environment
  • 3. The Internet macro-environment
  • 4. Internet marketing strategy
  • 5. The Internet and the marketing mix
  • 6. Relationship marketing using the Internet
  • 7. Delivering the online customer experience
  • 8. Interactive marketing communications
  • 9. Maintaining and monitoring the online presence
  • 10. Business-to-consumer Internet marketing
  • 11. Business-to-business Internet marketing