Consumer behavior

Bibliographic Details
Main Authors: Schiffman, Leon G. (Author), Kanuk, Leslie Lazar (Author)
Format: Book
Published: Upper Saddle River, N.J : Pearson/Prentice Hall , c2007
Edition:9th ed
Subjects:
Table of Contents:
  • 1. Consumer behavior: its origin and strategic applications
  • 2. Consumer research
  • 3. Market segmentation
  • 4. Consumer motivation
  • 5. Personality and consumer behavior
  • 6. Consumer perception
  • 7. Consumer learning
  • 8. Consumer attitude formation and change
  • 9. Communication and consumer behavior
  • 10. Reference groups and family influences
  • 11. Social class and consumer behavior
  • 12. The influence of culture on consumer behavior
  • 13. Subcultures and consumer behavior
  • 14. Cross-cultural consumer behavior: an international perspective
  • 15. Consumer influence and the diffusion of innovations
  • 16. Consumer decision making