Services marketing people, technology, strategy

Bibliographic Details
Main Authors: Lovelock, Christopher H. (Author), Wirtz, Jochen (Author)
Format: Book
Published: Upper Saddle River, N.J. Pearson/Prentice Hall c2007
Edition:6th ed
Subjects:
Online Access:Table of contents only
Description
Physical Description:xx, 648 p. ill. 29 cm
ISBN:0131875523
9780131875524