Marketing research : an integrated approach

Bibliographic Details
Main Author: Wilson, Alan (Author)
Format: Book
Published: Harlow, England : Financial Times/Prentice Hall 2006
Edition:2nd ed
Subjects:
Table of Contents:
  • 1. The role of marketing research and customer information in decision making
  • 2. The marketing research process
  • 3. Secondary data and customer databases
  • 4. Collecting observation data
  • 5. Collecting and analysing qualitative data
  • 6. Collecting quantitative data
  • 7. Designing questionnaires
  • 8. Sampling methods
  • 9. Analysing quantitative data
  • 10. Presenting the research results