Six sigma : basic tools and techniques

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Six sigma : basic tools and techniques

Bibliographic Details
Main Author:	Summers, Donna C. S. (Author)
Format:	Book
Language:	English
Published:	Upper Saddle River, NJ : Pearson/Prentice Hall , c2007
Subjects:	Six sigma (Quality control standard) Total quality management

Table of Contents:

1. Six sigma origins
2. Quality masters
3. Leadership and strategic planning
4. Creating a customer focus
5. Teams
6. Project management
7. Measures and metrics
8. Problems-solving using design, measure, analyze, improve, control
9. Statistics
10. Variable control charts
11. Process capability
12. Probability
13. Attribute control charts
14. Reliability
15. Failure modes and effects analysis
16. Design of experiments
17. Lean enterprises