Empowering your library : a guide to improving service, productivity, & participation

Bibliographic Details
Main Author: Christopher, Connie (Author)
Format: Book
Language:English
Published: Chicago : American Library Association , c2003
Subjects:
Online Access:Table of contents
Table of Contents:
  • The case for an empowered library
  • Empowerment and the learning organization
  • What about motivation?
  • Excellent communication
  • Creating shared vision and trust
  • The manager?s role
  • Interpersonal and team skills
  • Emotional intelligence
  • Empowered library leadership.