Quality management : Introduction to total quality management for production, processing, and services

Bibliographic Details
Main Authors: Goetsch, David L. (Author), Davis, Stanley , 1931- (Author)
Format: Book
Language:English
Published: Upper Saddle River, NJ : Pearson/Prentice Hall , c2006
Edition:5th ed
Subjects:
Description
Physical Description:xviii, 814 p. : ill. ; 25 cm.
Bibliography:Includes bibliographical references and index
ISBN:0023442212