Quality

Bibliographic Details
Main Author: Summers, Donna C. S. (Author)
Format: Book
Published: Upper Saddle River, N.J : Pearson Prentice Hall , c2006
Edition:4th ed
Subjects:
Table of Contents:
  • 1. Quality Basics
  • 2. Quality Advocates
  • 3. Quality Improvement: Problem Solving
  • 4. Statistics
  • 5. Variable Control Charts
  • 6. Process Capability
  • 7. Other Variable Control Charts
  • 8. Probability
  • 9. Quality Control Charts for Attributes
  • 10. Reliability
  • 11. Advanced Topics in Quality
  • 12. Quality Costs
  • 13. Product Liability
  • 14. Quality Systems: ISO 9000, Supplier Certification Requirements, the Malcolm Baldrige Award, and Six Sigma
  • 15. Benchmarking and Auditing