http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
1 v. (various pagings) : col. ill. ; 28 cm.
1. Understanding the foundations of business communication -- 2. Applying the three-step writing process -- 3. Writing letters, memos, e-mail, and instant messages -- 4. preparing report s and oral presentations -- 5. Writing employment messages and interviewing
Various other multi-media instructional materials are available to supplement the text
Includes bibliographical references and index