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| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000050602 |
| 008 |
060810s2003 enk eng |
| 020 |
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|a 0761941576
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| 020 |
|
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|a 0761941584 (pbk.)
|
| 090 |
0 |
0 |
|a HD9980.5
|b .G55 2003
|
| 100 |
1 |
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|a Gilmore, Audrey
|e author
|
| 245 |
1 |
0 |
|a Services, marketing and management
|c Audrey Gilmore
|
| 260 |
|
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|a London
|b Sage Publications
|c c2003
|
| 300 |
|
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|a 215 p.
|b ill.
|c 25 cm
|
| 650 |
|
0 |
|a Service industries
|x Management
|
| 650 |
|
0 |
|a Service industries
|x Marketing
|
| 856 |
4 |
1 |
|3 Publisher description
|u http://www.loc.gov/catdir/enhancements/fy0657/2002115868-d.html
|
| 856 |
4 |
1 |
|3 Table of contents only
|u http://www.loc.gov/catdir/enhancements/fy0657/2002115868-t.html
|
| 999 |
|
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|a 1000107808
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|
| 999 |
|
|
|a 1000107809
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|