The quality improvement handbook

Bibliographic Details
Main Authors: Bauer, John E. (Author), Duffy, Grace L. (Author), Westcott, Russ , 1927- (Author)
Format: Book
Language:English
Published: Milwaukee, Wis. : ASQ Quality Press , c2006
Edition:2nd ed
Subjects:
Online Access:Table of contents only

MARC

LEADER 00000cam a2200000 7i4500
001 0000050420
005 20191103093000.0
008 080124s2006 wiu eng
020 |a 0873896904 (hbk.) 
020 |a 9780873896900 (hbk.) 
090 0 0 |a TS156.Q3   |b Q355 2006 
245 0 4 |a The quality improvement handbook   |c John E. Bauer, Grace L. Duffy, and Russell T. Westcott, editors 
250 |a 2nd ed 
260 |a Milwaukee, Wis. :   |b ASQ Quality Press ,   |c c2006 
300 |a xv, 217 p. :   |b ill. ;   |c 26 cm.   |e 1 CD-ROM (4 3/4 in) 
504 |a Includes bibliographical references and index 
505 0 |a 1-Quality basics: 1. Terms, concepts, and principles -- 2. Benefits of quality -- 2-Teams: 3. Understanding teams -- 4. Roles and responsibilities -- 5. Team formation and group dynamics -- 3-Continuous improvement: 6. Incremental and breakthrough improvement -- 7. Improvement cycles -- 8. Problem-solving process -- 9. Improvement tools -- 10. Customer-supplier relationships 
650 0 |a Quality assurance   |v Handbooks, manuals, etc. 
650 0 |a Quality control   |v Handbooks, manuals, etc. 
700 1 |a Bauer, John E. ,   |e author 
700 1 |a Duffy, Grace L. ,   |e author 
700 1 |a Westcott, Russ ,   |d 1927- ,   |e author 
856 4 1 |3 Table of contents only   |u http://www.loc.gov/catdir/toc/ecip0611/2006010039.html 
999 |a 1000116961   |b Book   |c OPEN SHELF (30 DAYS)   |e Gong Badak Campus 
999 |a 1000116962   |b CD-ROM   |c Close Access   |e Gong Badak Campus