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20191103093000.0 |
| 008 |
080124s2006 wiu eng |
| 020 |
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|a 0873896904 (hbk.)
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| 020 |
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|a 9780873896900 (hbk.)
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| 090 |
0 |
0 |
|a TS156.Q3
|b Q355 2006
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| 245 |
0 |
4 |
|a The quality improvement handbook
|c John E. Bauer, Grace L. Duffy, and Russell T. Westcott, editors
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| 250 |
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|a 2nd ed
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| 260 |
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|a Milwaukee, Wis. :
|b ASQ Quality Press ,
|c c2006
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| 300 |
|
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|a xv, 217 p. :
|b ill. ;
|c 26 cm.
|e 1 CD-ROM (4 3/4 in)
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| 504 |
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|a Includes bibliographical references and index
|
| 505 |
0 |
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|a 1-Quality basics: 1. Terms, concepts, and principles -- 2. Benefits of quality -- 2-Teams: 3. Understanding teams -- 4. Roles and responsibilities -- 5. Team formation and group dynamics -- 3-Continuous improvement: 6. Incremental and breakthrough improvement -- 7. Improvement cycles -- 8. Problem-solving process -- 9. Improvement tools -- 10. Customer-supplier relationships
|
| 650 |
|
0 |
|a Quality assurance
|v Handbooks, manuals, etc.
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| 650 |
|
0 |
|a Quality control
|v Handbooks, manuals, etc.
|
| 700 |
1 |
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|a Bauer, John E. ,
|e author
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| 700 |
1 |
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|a Duffy, Grace L. ,
|e author
|
| 700 |
1 |
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|a Westcott, Russ ,
|d 1927- ,
|e author
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| 856 |
4 |
1 |
|3 Table of contents only
|u http://www.loc.gov/catdir/toc/ecip0611/2006010039.html
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| 999 |
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|a 1000116961
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
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| 999 |
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|a 1000116962
|b CD-ROM
|c Close Access
|e Gong Badak Campus
|