Communicating at work : principles and practices for business and the professions

Bibliographic Details
Main Authors: Adler, Ronald B. [ (Ronald Brian)] , 1946- (Author), Elmhorst, Jeanne Marquardt (Author)
Format: Book
Language:English
Published: Boston, MA : McGraw Hill , c2008
Subjects:
Table of Contents:
  • 1. Communicating at work
  • 2. Communication, culture, and work
  • 3. Verbal and nonverbal messages
  • 4. Listening
  • 5. Interpersonal skills
  • 6. Principles of interviewing
  • 7. Types of interviews
  • 8. Working in teams
  • 9. Effective meetings
  • 10. Developing the presentation
  • 11. Organizing your ideas
  • 12. Verbal and visual support in presentations
  • 13. Delivering the presentation
  • 14. Types of presentation