The management of service operations

Bibliographic Details
Main Authors: Wright, J. Nevan (Author), Race, Peter (Author)
Format: Book
Published: London : Thomson , c2004
Edition:2nd ed
Subjects:

MARC

LEADER 00000cam a2200000 7i4500
001 0000047715
005 20190425093000.0
008 041017s2004
020 |a 1844800512 
090 0 0 |a HD9980.5   |b .W74 2004 
100 0 |a Wright, J. Nevan ,   |e author 
245 1 4 |a The management of service operations   |c J. Nevan Wright and Peter Race 
250 |a 2nd ed 
260 2 |a London :   |b Thomson ,   |c c2004 
300 |a xxi, 346 p. :   |b ill. ;   |c 25 cm. 
504 |a Includes bibliographical references (p. 341-342) and index 
650 0 |a Service industries   |x Management 
700 1 |a Race, Peter ,   |e author 
999 |a 1000099915   |b Book   |c OPEN SHELF (30 DAYS)   |e Gong Badak Campus