The management of service operations
| Main Authors: | , |
|---|---|
| Format: | Book |
| Published: |
London :
Thomson ,
c2004
|
| Edition: | 2nd ed |
| Subjects: |
| Physical Description: | xxi, 346 p. : ill. ; 25 cm. |
|---|---|
| Bibliography: | Includes bibliographical references (p. 341-342) and index |
| ISBN: | 1844800512 |