APA (7th ed.) Citation

Wright, J. N., & Race, P. (2004). The management of service operations (2nd ed.). Thomson.

Chicago Style (17th ed.) Citation

Wright, J. Nevan, and Peter Race. The Management of Service Operations. 2nd ed. London: Thomson, 2004.

MLA (9th ed.) Citation

Wright, J. Nevan, and Peter Race. The Management of Service Operations. 2nd ed. Thomson, 2004.