Services management an integrated approach

Bibliographic Details
Main Authors:	Dierdonck, R. van (Roland) (Author), Gemmel, Paul (Author), Looy, Bart van (Author)
Format:	Book
Published:	Harlow, England Financial Times/Prentice Hall c2003
Edition:	2nd ed
Subjects:	Service industries > Management

Services management an integrated approach by Dierdonck, R. van (Roland), Gemmel, Paul, Looy, Bart van

Published 1998