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00000cam a2200000 7i4500 |
| 001 |
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| 008 |
040913s2003 |
| 020 |
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|a 027367353X
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| 090 |
0 |
0 |
|a HD9980.5
|b .S4 2003
|
| 245 |
0 |
0 |
|a Services management
|b an integrated approach
|c edited by Bart Van Looy, Paul Gemmel, Roland Van Dierdonck
|
| 250 |
|
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|a 2nd ed
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| 260 |
2 |
|
|a Harlow, England
|b Financial Times/Prentice Hall
|c c2003
|
| 300 |
|
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|a xxvi, 529 p.
|b ill.
|c 25 cm
|
| 650 |
|
0 |
|a Service industries
|x Management
|
| 700 |
1 |
|
|a Dierdonck, R. van
|q (Roland)
|e author
|
| 700 |
1 |
|
|a Gemmel, Paul
|e author
|
| 700 |
1 |
|
|a Looy, Bart van
|e author
|
| 999 |
|
|
|a 1000099810
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|