Services management an integrated approach

Bibliographic Details
Main Authors: Dierdonck, R. van (Roland) (Author), Gemmel, Paul (Author), Looy, Bart van (Author)
Format: Book
Published: Harlow, England Financial Times/Prentice Hall c2003
Edition:2nd ed
Subjects:

MARC

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245 0 0 |a Services management  |b an integrated approach  |c edited by Bart Van Looy, Paul Gemmel, Roland Van Dierdonck 
250 |a 2nd ed 
260 2 |a Harlow, England  |b Financial Times/Prentice Hall  |c c2003 
300 |a xxvi, 529 p.  |b ill.  |c 25 cm 
650 0 |a Service industries  |x Management 
700 1 |a Dierdonck, R. van  |q (Roland)  |e author 
700 1 |a Gemmel, Paul  |e author 
700 1 |a Looy, Bart van   |e author 
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