Services management an integrated approach
| Main Authors: | , , |
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| Format: | Book |
| Published: |
Harlow, England
Financial Times/Prentice Hall
c2003
|
| Edition: | 2nd ed |
| Subjects: |
| Physical Description: | xxvi, 529 p. ill. 25 cm |
|---|---|
| ISBN: | 027367353X |