APA (7th ed.) Citation

Taylor, S. (2004). Model business letters, e-mails & other business documents (6th ed.). Financial Times/Prentice Hall.

Chicago Style (17th ed.) Citation

Taylor, Shirley. Model Business Letters, E-mails & Other Business Documents. 6th ed. London: Financial Times/Prentice Hall, 2004.

MLA (9th ed.) Citation

Taylor, Shirley. Model Business Letters, E-mails & Other Business Documents. 6th ed. Financial Times/Prentice Hall, 2004.