Managing quality an integrative approach
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| Format: | Book |
| Published: |
Upper Saddle River, NJ
Pearson Prentice Hall
c2004
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| Edition: | 2nd ed |
| Subjects: |
| Physical Description: | xxi, 518 p. 26 cm+ 1 CD-ROM (4 3/4 in.) |
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| ISBN: | 0131018183 |