Managing quality : an integrative approach
| Main Author: | |
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| Format: | Book |
| Published: |
Upper Saddle River, NJ :
Pearson Prentice Hall ,
c2004
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| Edition: | 2nd ed |
| Subjects: |
| Physical Description: | xxi, 518 p. ; 26 cm+. 1 CD-ROM (4 3/4 in.) |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0131018183 |