Quality management
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York :
McGraw-Hill/Irvin ,
c2005
|
| Edition: | 3rd ed |
| Subjects: |
| Physical Description: | xviii, 797 p. ; 24 cm. 1 CD-ROM (4 3/4 in.) |
|---|---|
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0073662631 |