Forde, J. E. (2002). Customer relations & rapport. South-Western/Thomson Learning.
Chicago Style (17th ed.) CitationForde, John E. Customer Relations & Rapport. Mason, Ohio: South-Western/Thomson Learning, 2002.
MLA (9th ed.) CitationForde, John E. Customer Relations & Rapport. South-Western/Thomson Learning, 2002.
Warning: These citations may not always be 100% accurate.