Hospitality marketing management: student workbook

Bibliographic Details
Main Authors: Reid, Robert D. [ (Robert Delaware)] , 1940- (Author), Bojanic, David C. (Author)
Format: Book
Language:English
Published: Hoboken, NJ : Wiley , c2006
Edition:4th ed
Subjects:

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090 0 0 |a TX911.3.M3   |b R59 2006 
100 1 |a Reid, Robert D. [  |q (Robert Delaware)] ,   |d 1940- ,   |e author 
245 1 0 |a Hospitality marketing management: student workbook   |c Robert D. Reid and David C. Bojanic 
246 3 |a Student workbook: Hospitality marketing management 
250 |a 4th ed 
260 |a Hoboken, NJ :   |b Wiley ,   |c c2006 
300 |a x, 101 p. :   |b ill. ;   |c 23 cm. 
505 0 |a 1. Introduction to hospitality marketing -- 2. Introduction to hospitality services marketing -- 3. Understanding the behaviour of hospitality consumers -- 4. Marketing segmentation and positioning -- 5. Developing a marketing plan -- 6. Information for marketing decisions -- 7. Developing new products and services -- 8. Product-service mix strategy -- 9. Marketing channels -- 10. E-commerce -- 11. Promotion and advertising -- 12. Advertising and media planning -- 13. Sales promotions, merchandising, and public relations -- 14. Personal selling -- 15. Pricing strategy -- 16. Using menu design as a marketing tool 
650 0 |a Hospitality industry   |x Marketing 
700 1 |a Bojanic, David C. ,   |e author 
700 1 |a Reid, Robert D. [  |q (Robert Delaware)] ,   |d 1940- ,   |e author 
999 |a 1000114669   |b Book   |c OPEN SHELF (30 DAYS)   |e Gong Badak Campus