Effective supervision : a guidebook for supervisors, team leaders, and work coaches
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Upper Saddle River, NJ :
Merrill/Prentice Hall ,
c2002
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| Subjects: |
Table of Contents:
- Leadership
- Facilitating change
- Communication
- Ethics
- Motivation
- Decision making and problem solving
- Performance appraisal
- Employee complaints
- Conflict management/workplace violence
- Legal issues: discipline, termination, sexual harassment, and drugs
- Training
- Health and safety
- Staffing
- Total quality
- Team building and teamwork