Service quality in commercial banking industry : a perspective from bank managers

Bibliographic Details
Main Author: Sumarni Matnin (Author)
Corporate Author: University of East London . Business Studies
Format: Thesis Book
Language:English
Subjects:

MARC

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100 0 |a Sumarni Matnin ,   |e author 
245 1 0 |a Service quality in commercial banking industry :   |b a perspective from bank managers   |c by Sumarni Matnin 
264 0 |c 2005 
300 |a 88 leaves ;   |c 30 cm. 
336 |a text  |2 rdacontent 
337 |a unmediated  |2 rdamedia 
338 |a volume  |2 rdacarrier 
502 |a Project paper (B.A. (Hons) Business Studies) -- East London Business School, University of East London, 2005 
504 |a Includes bibliographical references (l. 86-88) 
610 2 0 |a University of East London   |v Business Studies   |x Project report 
650 0 |a Dissertations, Academic 
650 0 |a Financial services industry 
710 2 |a University of East London .   |b Business Studies 
999 |a 1000112542   |b Project Report   |c Reference   |e Gong Badak Campus 
999 |a 1000112543   |b Project Report   |c Reference   |e Gong Badak Campus