A study about the quality of library services in KUSZA

A study about the quality of library services in KUSZA

Bibliographic Details
Main Author: Norazhani Mohd Nawawi (Author)
Corporate Author: University of East London . East London Business School
Format: Thesis Book
Language:English
Published: 2005
Subjects:
University of East London > Dissertations
Dissertations, Academic
Table of Contents:
  • 1. Introduction
  • 2. Concept of service quality
  • 3. Literature review
  • 4. Data and methodology
  • 5. Finding and analysis
  • 6. Conclusion and recommendation

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