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Customer satisfaction in hotel...
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Customer satisfaction in hotel industry at Kuala Terengganu : Primula Beach Resort
Bibliographic Details
Main Author:
Mohd Zaidie Mohd Taza
(Author)
Format:
Thesis
Book
Published:
2004
Subjects:
University of East London
>
Dissertations
Consumer satisfaction
Customer services
>
Quality control
Dissertations, Academic
Holdings
Description
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Staff View
Description
Physical Description:
vii, 69 leaves ; 30 cm.
Bibliography:
Includes bibliographical references
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